Sweet Soulful Skin Accessibility Policy

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At Sweet Soulful Skin, we are committed to ensuring that our products, services, and online experiences are accessible to all individuals, including those with disabilities. We believe in inclusivity and strive to provide an equitable experience for all customers.

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We are dedicated to making our website accessible to individuals with disabilities by:

Designing and maintaining our website in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1.

Ensuring compatibility with assistive technologies such as screen readers, keyboard navigation, and voice recognition software.

Providing alt text for images, clear navigation, and readable fonts for an inclusive browsing experience.

Conducting regular audits and improvements to enhance accessibility.

 

Physical Accessibility

 

For customers who visit our physical locations or participate in events:

We strive to ensure that our spaces are accessible, including ramps, accessible restrooms, and adequate signage.

If any accessibility concerns arise, we encourage customers to contact us so we can make reasonable accommodations.

 

Customer Support Accessibility

 

Our customer service team is trained to assist individuals with disabilities and will:

Provide product information in accessible formats upon request.

Assist with placing orders via phone, email, or other communication methods.

Address and accommodate accessibility requests whenever possible.

 

Feedback & Assistance

 

We welcome feedback on how we can improve accessibility. If you encounter any barriers while using our website, shopping with us, or attending our events, please reach out to us:

 

Email: support@sweetsoulfulthings.com

Phone: 415-942/1140

Mailing Address: PO Box 293136 Sacramento, Ca. 95829.

 

We are dedicated to continuously improving accessibility to ensure all customers can enjoy Sweet Soulful Skin products and services with ease.

 

Thank you for supporting our commitment to inclusivity!